SecurityHow-to

Download your data

Get a copy of your Enduranz Lab data as a ZIP file.

5 steps48 hlink stays valid2 / dayrequestsSettings › AccountEN · FR

Request a copy of the personal data Enduranz Lab stores for your account. You get a ZIP file with structured files, including GPX files for your tracks.

Request your data

  1. Open Settings › Account

    Sign in, open your account menu, then Settings, then Account.

  2. Click Request export

    Under Export your data, click Request export. The archive includes everything we can export; there is nothing to pick.

    The Export your data card with the Request export button
    Settings › Account
  3. Check your inbox

    When your file is ready, you receive an email with a download link and a code. Check your spam folder too.

Download the file

  1. Open the link

    Open the download link from the email. The link works for 48 hours.

  2. Enter the code

    Type the code from the same email, then download the ZIP. The link and code work once.

Limits

You can request up to 2 downloads per day. If the link has expired or was already used, request a new one.

Tip

The ZIP never contains your password or your two-factor secrets.

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