Use the Support page on enduranz-lab.app to reach the Enduranz Lab team. Signed in, you open a ticket on the site. Signed out, you write to us by email.
Open a ticket
- Open Support
Sign in, then click Support in the footer of any Enduranz Lab page.
- Pick a subject
Click New ticket, then choose the subject that fits best.
- Bug / technical issue
- Account & login
- Pace planner / race estimate
- Feature request
- Other
- Write your message and create the ticket
Click Create ticket. You get a confirmation email, and we aim to reply within 24 hours.
Follow the conversation
Signed in
- Where
- Your tickets on the Support page. When we reply, we email you a link to the discussion.
Signed out
- Where
- Write to contact@enduranz-lab.app. We reply to your email within 24 hours.
Closing
If a ticket waits for your reply for 30 days, it closes automatically. We email you a reminder 3 days before. To continue after it closes, open a new ticket.
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